Karen McPhail, RN, MSN
What Exactly Does a Care Advisor Do?
In today's world healthcare professionals have so many different roles, which at times can make things confusing for those trying to navigate the system and connect with appropriate resources! As a result, I am often asked about what exactly a Geriatric Care Manager or Care Advisor does. I will do my best below to simply answer this frequently asked question.
I have listed a few of the main areas covered for clients in need!
Care management and coordination for those with complex disease processes
Out of State / Distant Family Care Management
Interdisciplinary Care Coordination
Consultation and Assessments
Customized Care Plans
Customized daily routines and activity programs for those with cognitive impairments
Healthcare Advocacy and elder care attorney referrals
Concierge style health management
Relocation Services and alternative Living Coordination
Coordination of and Assistance with medical appointments, consults, and testing
Benefits and Insurance Review
Long term care insurance assistance
Assistance with Medicaid programs
Medical Equipment and Home Modification
Decluttering and Organization
Behavior Modification Assistance
Family Supportive Services
In facility quality review
I work in collaboration with physicians, hospitals, discharge planners, elder care law attorneys, individuals and families impacted by acute, chronic, or degenerative conditions, banks and trusts, guardians and powers of attorney, SNF, AL, IL, rehab and LTC communities, home health agencies, PT, OT, Speech, Nutrition, hospice organizations, adult protective services, adult day care centers, group homes, and social workers. I strive to be a patient advocate and to ensure that high quality care is delivered to my clients within the guidelines of their specified wishes. I serve as a support to family and loved ones. I love what I do!