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About Our Managing Director

Karen M. McPhail, RN, MSN, CDP, the Managing Director of Eldementals LLC,  is a professional care manager with over 30 years of experience in the healthcare industry.  She has been working since 2001 as a private Healthcare Consultant, Care Advisor, and Care Manager in the DC Metro area. Her past nursing experience includes medical, surgical intensive care, long term care, transplant, emergency, case management, and cardiac care.  Her specialty is managing complex care needs and providing concierge-style care management for private clients. Her primary focus is to customize care management  services for each client’s circumstances and within the guidelines of their expressed wishes while applying a holistically approach to all aspects. As a care manager and an aging life care professional, she has been educated in the various fields of human services, including case management, psychology and mental health, nursing, pediatrics, and gerontology.  She is trained to assess, plan, coordinate, monitor, and provide services for the elderly, those with complex care needs, and their families, with advocacy for children, LGBTQ+, and older adults being her primary focus.  In addition to other areas, she has served as a Pediatric nurse and coordinator at the UPMC Children's Hospital of Pittsburgh, the Liver Transplant Program Coordinator at the University of Maryland Medical Center, the Senior Transplant Coordinator and Program Administrator for the Department of Transplantation and for Ancillary Services at Georgetown University Hospital; as an Assistant Director of Nursing, a Director of Nursing / Wellness Director, and a Special Project Consultant for Manor Care Health Services.

Karen attended Duquesne University, Pittsburgh, PA (BSN, 1991), George Mason University, Fairfax, VA (MSN, 1996), and Georgetown University, Washington, D.C. (1999, NP Program).  She is a member of the Case Management Society of America, the National Association of Case Management, the National Council of Dementia Practitioners, the American Society on Aging (LGBT Aging Issues Network, Business Forum on Aging, Mental Health and Aging Network, and Healthcare and Aging constituent group member),  the Aging Life Care Association™ (ALCA), a Professional member of ISTAART through the Alzheimer’s Association, the past President of the George Mason Nursing Alumni Association, a past board member of the National Kidney Foundation, has had program involvement with the WRTC, a past Director and Founder of the Transplant Institute Foundation, a member of Sigma Theta Tau Nursing Honors Society, a member of Zeta Tau Alpha alumni association, a Kennedy Center Circles Member, a member of the Junior League of Northern Virginia,  member of Great Falls Friends and Neighbors, Great Falls Citizens Associations, Great Falls Business Women, and has completed credentialing / certification with the Alzheimer’s Association, the National Council of Dementia Practitioners SAGECare, the National Resource Center for LGBT Aging as an Education Ambassador, and as a Clinical Transplant Coordinator. She is the Founder and Director of Aging Rainbows a not for profit organization to support LGBT older adults. Mrs. McPhail has served as adjunct faculty at both Georgetown University and George Mason University Nursing Programs. She has been recognized on several occasions for her community service efforts on behalf of her area, has published work in the Journal of Nursing Administration and other publications, does private healthcare consulting for a variety of corporations, does frequent public speaking along with clinician and community focused education programs, is involved in many local charities and organizations, authors a wellness blog titled "Eldementals™," which is a blog to support those with chronic conditions, seniors. and their caregivers, and is lead writer for the senior section of Great Falls Living Magazine.