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Our Organizational Leadership 


Karen Mullen McPhail, RN, BSN, MSN, CCM,CDP,CCTC the Chief Executive Officer /Chief Operating Officer of Eldementals LLC,  is our founder and oversees all our clinical operations. She is a professional care manager with over 30 years of experience in the healthcare industry.  She has been working since 2001 as a private Healthcare Consultant, Care Advisor, and Care Manager in the DC Metro area. Her specialty is managing complex care needs and providing concierge-style care management for private clients.  As a care manager and an aging life care professional, she has been educated in the various fields of human services, including case management, psychology and mental health, medical / surgical, oncology, transplant, and critical care nursing, pediatrics, and gerontology.  She is trained to assess, plan, coordinate, monitor, and provide services for older adults, those with complex care needs, their families and care partners, with advocacy for older adults being her primary focus.  In addition to other areas, she has served as the Liver Transplant Program Coordinator at the University of Maryland Medical Center, the Senior Transplant Coordinator and Program Administrator for the Department of Transplantation and for Ancillary Services at Georgetown University Hospital; as an Assistant Director of Nursing, a Director of Nursing / Wellness Director, and a VP Special Project Consultant for Manor Care Health Services.

Karen attended Duquesne University, Pittsburgh, PA (BSN, 1991), George Mason University, Fairfax, VA (MSN, 1996 and currently attending Graduate Certificate in Psychiatric Mental Health Nurse Practitioner Program), Georgetown University, Washington, DC (Post Graduate FNP Program attendance). She is a professional member of the Case Management Society of America, the National Association of Case Management, the American Society on Aging, the National Council of Dementia Practitioners, President Elect Mid Atlantic  - the Aging Life Care Association™ (ALCA), ISTAART participation through the Alzheimer’s Association, past Board Member Stroke Comeback Center, the past President of the George Mason Nursing Alumni Association, a past board member of the National Kidney Foundation, has had program involvement with the WRTC and UNOS, a past Director and Founder of the Transplant Institute Foundation, a member of Sigma Theta Tau Nursing Honors Society, a member of Zeta Tau Alpha Alumni Association, past Board member / Restaurant Committee Chair for Dementia Friendly America Herndon, member Dementia Friendly Fairfax, President of the Womens Club of Great Falls, and has completed certification and credentialing through the Alzheimer’s Association, CCMC as a Certified Case Manager (CCM), the National Council of Dementia Practitioners  as a Certified Dementia Practitioner (CDP), SAGECare (platinum credentialed), as a Clinical Transplant Coordinator (CCTC) and is a National Resource Center for LGBT Aging Education Ambassador.  Mrs. McPhail has served as adjunct faculty at both Georgetown University and George Mason University Nursing Programs. She has been recognized on several occasions for her community service efforts on behalf of her area.  She has published work in the Journal of Nursing Administration Grit Women Empowered (recognized as a healthcare hero during Covid-19), Great Falls Living Magazine, and other publications. She does private healthcare consulting for a variety of corporations, does frequent public speaking engagements, and serves on expert clinician panels, along with speaking at numerous clinical and community focused education programs, is involved in many local charities and service organizations, authors a wellness blog titled "Eldementals™," which is a blog to support those with chronic conditions of all ages, older adults, and their caregivers. In addition, she  participates in frequent podcasts, radio shows, and has been featured on WUSA-9, in the Loudoun Times, Connection papers, and in other news publications. Ms. McPhail is also a medical reserve corp volunteer and a Virginia COVID-19 Community Ambassador. 















Kayley C. McPhail, BA our Operations and Community Outreach Director manages many marketing, public relations, and general operational aspects of our organization. Kayley bring a strong background in working with diverse populations along with strong research, customer service, and public relations knowledge.

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